Security and privacy policies
Argreen has always built its image based on protecting and respecting the rights of its consumers. Therefore, we present our Privacy and Security Policy here so that when you visit our website, you can always be sure that the confidentiality and privacy of your data will be subject to the most rigorous security standards on the internet. This means that any data you provide, whether when filling out a form or registering to receive any of our services, will be stored in our files.
We may share the information we receive with companies that are legally part of the same group of companies to which Argreen belongs and use it in accordance with this Privacy and Security Policy.
The companies to which Argreen belongs may combine this personal information so that we can better understand our customers' behavior in order to provide and improve our offers, promotions, and services. Personal information may be used periodically to send important notices, such as the status and history of your order.
As Argreen understands that information is important, it is not possible to opt out of receiving this type of communication. Check out the items below that determine our Privacy and Security Policy.
1. What information about you will be collected on our website?
When you submit a request via the form on our website, you will be required to provide some information about yourself, which will not be stored on our data server. All information submitted will be forwarded to our official email address until we can process your request.
2.How will your data be used by Argreen?
We use the information we collect in all our services to provide, maintain, protect, and improve our services. What is the collected data and what is it used for? All data collected is essential for completing the order.
- First name, Last name: this information is essential for identifying the user.
- Email: Required so that we can contact you in case of requests via email.
- Address, City, State, Zip Code, and Phone Number: All address information is used so that we can process requests that require a visit from Argreen. No promotional correspondence will be sent without the customer's consent.
3.Will my information be shared with third parties?
Argreen does not rent, sell, or lend its database to any other company, institution, or association. However, in order to enable some of our services performed by our partners, it is necessary to share some of this information, under complete and strict confidentiality and privacy. See below for cases in which information sharing is necessary:
- Delivery process;
- Billing;
- Sending emails;
- Database analysis;
- Court order.
4.What tool does Argreen use to ensure the security of your data?
Argreen provides its customers with the most modern encryption security system for internet transactions. This makes our website a secure point on the global computer network, with Let's Encrypt Authority X3 seal validation, so you don't have to worry about the security of your data when visiting our website. In less technical terms, this means that when you access our website, the information transmitted over the Internet will only be recognized by our server, thus ensuring the confidentiality of all your data.
Each time you access our website, a new encryption key is created between your computer and the argreen.com.br website, making it impossible for others to intercept the transaction through computer programs. Thus, when you send your data, this information is transformed into symbols (encryption) that only are decoded by our server, which is authorized and certified by Let's Encrypt. Our system also works with a firewall that prevents unauthorized users from entering. Because of this security system, information processing may encounter problems if you are using an old browser, which in computer terms can mean just a few years or even months. In practice, this means that you will be able to view pages, but for the security of your data, you will not be able to make a purchase due to the inability to obtain a secure connection to our server. We recommend that you maintain the most current versions of browsers, which can be obtained free of charge on the internet.
Another important recommendation is to always use passwords with alphanumeric characters (mixing numbers and letters).
5.Use of cookies and other technologies.
A cookie is nothing more than a standard file, used generically by e-commerce sites, which is stored on your computer to identify and store information. This file does not interfere with the functioning of your computer in any way. Nowadays, all online stores work with this system and the cookie model adopted by Argreen is considered one of the simplest and least invasive on the market. In addition to cookies, other technologies such as Facebook ads pixels and Google ads tag managers help us understand customer behavior and provide us with data on which pages of our website have been visited, as well as facilitating and measuring the effectiveness of offers.
6.Are there any steps in the purchase transaction that are carried out outside the argreen.com.br website?
No. Argreen does not have any payment process within the argreen.com.br website or even outside the website.
7.What is the legal reference adopted by Argreen to draft its Privacy and Security Policy?
Our Privacy and Security Policy is based on the Consumer Protection Code, the main law governing consumer rights in Brazil. In case of any disagreement about our Privacy and Security Policy, or complaints about the services provided by Argreen, feel free to contact us or seek out one of the consumer rights advocacy organizations.
According to Brazilian Presidential Decree No. 7,962, the display of data is mandatory.
Company Name ARGREEN ENGENHARIA LTDA
Trade Name Argreen
CNPJ (Corporate Taxpayer ID) 24.849.649/0001-40
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